Refund Policy

Last Updated: February 15, 2025

1. General Policy

At DripChecked, we want you to be completely satisfied with our service. We offer refunds under specific circumstances outlined in this policy.

2. Eligible Refunds

New Subscriptions

Full refund available within 7 days of initial subscription purchase if no credits were used

Technical Issues

Partial refund or credit compensation for service interruptions lasting more than 24 hours

Billing Errors

Full refund for any duplicate or incorrect charges

3. Non-Refundable Items

  • Purchased credits (all credit purchases are final)
  • Used credits for outfit generations
  • Virtual try-on sessions already completed
  • Subscription fees after the 7-day period
  • Add-on features or premium services once activated

4. Refund Process

4.1 Requesting a Refund

  • Contact our support team within the eligible period
  • Provide your account details and reason for refund
  • Include any relevant screenshots or information

4.2 Processing Time

  • Refund requests are reviewed within 2 business days
  • Approved refunds are processed within 5-10 business days
  • Credit card refunds may take additional time to appear

5. Contact Us

For refund requests or questions about this policy, please contact our support team at:

support@dripchecked.com